MGTEK wishes all our clients a Merry Christmas and a Prosperous New Year.
We thank you for your custom and support this year and look forward to being of service to you again in 2010.
We are closed for a (well earned!) break over the quieter Christmas period.
Closing – December 22 2009
Reopening – January 11, 2010
During this time any urgent technical support requests should be forwarded to info@mgtek.com.au.
No phone support will be available during our Christmas break.
Again Best Wishes for the Season
We will be performing scheduled maintenance on our servers on November 21st from 1 PM to 2 PM WST. During this time we will be upgrading our Apache web server to version 2.2.10 (from 1.3.4x). We will also be upgrading the operating system from CentOS 4.7 to CentOS 5.2.
This upgrade will allow us to provide you with a higher level of performance and security. During the upgrade we will also be installing a new set of mod_security rules which will add to the overall protection our clients websites. We will also be upgrading our firewall software which help deflect distributed denial of service attacks and ensure that your sites are kept functioning at optimal levels.
The server will stay online during this time however while the Apache service is recompiled client websites will be unavailable for an estimated 30-45 minutes. During this time an unbranded, generic “Under Maintenance” page will be displayed instead of your normal content.
If you require assistance or further clarification please contact us
27/02/08 – Horde Webmail application is now restored and without issues.
20/02/08 – To all clients, we have removed access to the Horde Webmail application as a security vulnerability in the application could cause our servers to be hacked. Our upper tier administrators, and chief technical officer are working with the cPanel programmers to get this resolved as soon as they possibly can. Unfortunately, if we allow access to Horde, it is possible that our servers could get hacked, putting everyone’s domains, data, email, etc… at risk.
Until this issue is resolved, you can log in to cPanel’s webmail system at http://yourdomain.com/webmail. You can then use either the SquirrelMail or RoundCube applications to send and receive email. Your Horde emails, files, etc… will still be in place when the application is repaired.
We apologize for removing access to Horde, but we felt it was the better alternative than putting our servers (and your data) at risk.
If there is anything we can do to make the temporary transition to RoundCube or SquirrelMail easier for you, please don’t hesitate to let us know.
Mgtek Support
