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Pre-Sales Questions
25 August 2007Q. Will you place ads on my site?
A. We will not place ads of any type on your site.
Q. How do I switch hosting companies without having any downtime?
A. We have a page dedicated to this question. Read More
Q. Can I upgrade at any time and how does it work?
A. Yes you can upgrade at any time by contacting us with your request. It is free to upgrade and the only charge would be the price difference in the plan you upgrade to.
Q. Do you allow sites to advertise for money, on their web site?
A. Yes, we allow sites to have commercial advertisements.
Q. What forms of payment do you accept?
A. We currently accept cheques, money orders, cash, bank transfers.
Q. Are your server’s Unix, or NT?
A. Our servers are Linux Red Hat Red Hat 9.0
Q. Do you allow adult sites?
A. Yes, we allow adult sites.
Q. Is GST included in your pricing?
A. All prices are in Australian Dollars and include GST (Only payable if you reside in Australia).
Q. What control panel do you use and do you have a demo?
A. The control panel we use is called cPanel. Test our Control Panel Demo. Login with the username demo, and the password demo.
Q. How long does it take to setup my web hosting account?
A. Your account will be setup within 2hrs once we have received & verified your payment.
Q. Are there any hidden costs, or setup fees?
A. No
Q. How much is extra bandwidth and space?
A. If you need more bandwidth or disk space e-mail us to upgrade you to a higher plan. If you need more bandwidth or space then our highest plan offers please contact us for a custom plan.
Q. Do you offer telnet or shell access?
A. No due to security reason’s we do not offer telnet or shell access. You are still able to unzip files on the server using our file manager as well as the ability to setup cron jobs. Please be carefull in even trying to attempt in using either telnet or shell, as the system will block your IP automatically after a number of attempts .
Q. Can I password protect directories?
A. Yes you can password protect directory’s within cPanel.
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